Privacy Policy

Protecting your privacy and the confidentiality of your personal information is extremely important to us. This Privacy Policy is for customers of Sandstone Ventures Pty Ltd (SANDSTONE). SANDSTONE is committed to protecting your privacy when you use our products and services and when you visit our website.

The purpose of this Privacy Policy is to explain:

  1. Application of this Privacy Policy
  2. The kind of information SANDSTONE may collect about you, how we collect it, and how we use it
  3. How we may disclose that information
  4. How you can access the information we hold about you
  5. When we may use your information to contact you
  6. The protection of your personal information
  7. How you can make a complaint

Application of this Privacy Policy

SANDSTONE’s Privacy Policy applies to personal information collected by SANDSTONE, whether we have asked for the information or not. SANDSTONE is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). SANDSTONE will review this policy regularly, and may update it from time to time. If we make changes, we will post those changes on the privacy page of SANDSTONE’s website.

Collection and use of personal information

Why we collect personal information

SANDSTONE collects personal information about you because we need it to provide a product or service that you have requested, for example, if you have requested information from the SANDSTONE website, because you work for us, or apply to us for a job or work experience.

How we collect information

Broadly, there are two types of information or data we collect:

Information that you specifically give us

For example, you may provide information about yourself when you are filling in a form. This type of information may include your home address, business address, telephone number, business telephone number, email address and date of birth.

The information that you give us may be:

  1. Personal information that is required. In some instances, you must provide personal information if you wish to use a particular service, purchase from us or participate in an activity.
  2. Personal information that is optional. You may choose to provide some personal information which is not required but is directly related to SANDSTONE’s functions or activities. Usually this type of information will enable SANDSTONE to improve or broaden the services we can offer you. If you choose not to provide this optional information, we would still be able to offer you the service, but perhaps with fewer options than if you had provided the optional information. For example, we may be able to provide you with specific SANDSTONE promotions that match your interests. If you provide us with unsolicited information that we do not require or which is not directly related to SANDSTONE’s functions or activities, SANDSTONE may be required to destroy or de-identify that information, provided it is lawful and reasonable to do so. Sometimes you will be asked to confirm that you agree to a particular activity. For example, you may need to expressly agree that you would like to receive a newsletter or to confirm that you agree to the terms and conditions of a competition. You may be able to make changes to the information you provided us (for example, if you change your email address) or withdraw the permission you gave us for a particular service. We will make it clear how you do that.

Disclosure of Personal Information

Disclosure of personal information to third parties

SANDSTONE may exchange your personal information with other partner businesses so that SANDSTONE may provide an integrated service to its customers. SANDSTONE may use this information for any of the purposes mentioned in Section 2. SANDSTONE may disclose your personal information to third parties for the following purposes:

  1. to provide the service you wish to use;
  2. to customise and promote SANDSTONE services which may be of interest to you;
  3. to provide technical support to you to use SANDSTONE’s services;
  4. if permitted or required by law;
  5. or otherwise with your consent.

In many cases, SANDSTONE imposes contractual restrictions equivalent to those imposed on SANDSTONE under the Privacy Act in respect of collection and use of personal information by those third parties. In some cases, SANDSTONE’s ability to impose contractual restrictions is limited. In those circumstances, SANDSTONE will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.

These third parties may be located in Australia or overseas. We may share your email address and home address with third parties to deliver brochures, videos, information about promotions, news and other information about our website, products, services or special promotions on our behalf. SANDSTONE may also disclose your personal information (excluding sensitive information about you) to third parties for the purposes of direct marketing SANDSTONE’s services including brochures, videos, information about promotions, news and other information about our website, products, services or special promotions. You will be able to opt-out of direct marketing at any time if you so choose.

Under no circumstances will SANDSTONE sell or receive payment for licensing or disclosing your personal information

Accessing your personal information

You have the right to request access to personal information that is held by SANDSTONE about you. You also have the right to request the correction of any of your personal information that SANDSTONE holds. SANDSTONE will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please contact SANDSTONE as follows:

By email
By post
Privacy Officer, Sandstone Ventures Pty Ltd
PO Box 2011

Use of your personal information to contact you

We will never knowingly send you unsolicited commercial electronic messages. More information on the Spam Act 2003 is available from the regulator’s website: We may use information that we know about your likes and interests to tell you about other SANDSTONE programs, products and services. We may know about your likes and interests because you have provided that information.

Protection of your personal information

SANDSTONE has implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. SANDSTONE regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible. We encourage you to be vigilant about the protection of your own personal information when using third party digital services.

Making a complaint

If you have a complaint about the way we handle your personal information, you may contact the Office of the Australian Information Commissioner by calling them at 1300 363 992, making a complaint online at or writing to the Office of the Australian Information Commissioner, GPO Box 5218 Sydney, NSW 2001.

Privacy and Change of Control

In the event SANDSTONE goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Linked sites

Our website may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. We encourage you to read the privacy statements of any linked sites as their privacy policy may differ from ours.